 What is a CD key? |
This is the code on a label on the CD. It allows Intelitek to track software that has been purchased. |
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| What do I do if I do not have a CD key? |
When prompted to enter the CD key during the software installation, enter the word "evaluation". This will allow you to install the software for a trial period. |
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| What is a PC-specific code? |
This is a code generated by the software. It is unique for each PC and each installation of the software. This code allows Intelitek to generate the unlock code for the PC on which you installed the software. The PC-specific code is displayed in the Registration dialog box. |
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| What is an unlock code? |
| This is a code that allows you to use the software after the evaluation period expires. You need to send your CD key and PC-specific code to Intelitek. We will reply with the unlock code for the software you purchased. |
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| How do I install and register the software on more than one PC? |
Repeat the procedure for obtaining an unlock code as many times as necessary.
Alternately, install the software on all PCs and make a note of the PC-specific code generated on each PC. You can then send us one email or fax listing all the PC-specific codes. You will receive unlock codes for each PC. (Note: this will be handled manually by our support & services and may take several days). |
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| Why should I give you my personal details when I request the unlock code? |
| This will allow us to keep you informed about products, upgrades and services available for your system and software. It will also allow us to help you in case of a lost license. |
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| How can I recover the unlock code after a disk crash or other system failure? |
| Once you have restored and reactivated your PC, reinstall the software. If it resumes operation in Evaluation mode, follow the procedure for obtaining an unlock code. Include a comment explaining why you need a new unlock code. (Note: this will be handled manually by our support & services and may take several days). |
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| How can I extend the evaluation period? |
The 30-day evaluation period begins as soon as the software is installed. Reinstalling the software on the same PC will not renew the evaluation period.
Under certain circumstances we will extend your evaluation period. Use the Get Unlock Code option in the Registration dialog box to request a time extension. Be sure to send us your CD key, PC-specific code, and the reason for your request.
After approving your request we will send you an unlock code that will extend the evaluation period for another 15 days. When you receive the unlock code, do the following:
- Enter it in the Registration dialog box.
- Select the option to Extend the Evaluation Period.
- Select Unlock.
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